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AI use policy template for small businesses

A plain-English policy for how your team can use AI tools safely. Fill in the brackets, delete what doesn't apply and share it.

Who it’s for
Owners and managers of UK small businesses whose team uses, or might use, AI tools

What’s inside

  • A ready-to-edit policy in plain English
  • What your team can and can't put into AI tools
  • How to check AI output before it reaches a customer
  • A sign-off table and review date
First page of AI use policy template for small businesses

If anyone in your business uses ChatGPT, Claude, Gemini or Copilot, you already have AI in the business, whether or not you've decided how it should be used. A short policy gives everyone the same rules: what's fine, what's off limits, and who to ask.

This template is written for small teams. Fill in the parts in [brackets], delete anything that doesn't apply, and talk it through with your team before you share it.

1. Purpose

[Business name] uses AI tools to save time on writing, admin and planning. This policy explains how to use them safely, so we protect our customers, our business and each other.

2. Who this covers

Everyone who works for or with [business name], including [employees, subcontractors and anyone using our accounts].